Shipping policy

SHIPPING & FULFILLMENT POLICY
Thank you for supporting Anna Kallschmidt, Ph.D., LLC. Because our physical books are custom-made and printed-on-demand, our fulfillment process operates differently than a traditional bookstore. Please review our shipping policy guidelines carefully prior to completing your purchase.
1. THE PRINT-ON-DEMAND PROCESS (PRODUCTION DELAY)
We do not maintain a warehouse of pre-printed inventory. Every book ordered on our store is custom manufactured, printed, and bound from scratch through our global print-on-demand fulfillment partner, Lulu Press, Inc..
  • Standard Production Time: It typically takes 3 to 5 business days to print, bind, and package your book before it can be handed to a shipping carrier.
  • Peak Seasons: During holidays, high-volume seasonal events, or unexpected system delays, printing production may take slightly longer.
  • Please Note: Upgrading your shipping method at checkout only accelerates the transit speed of the carrier; it does not alter or speed up the manufacturing printing time.
2. ESTIMATED SHIPPING & TRANSIT TIMES
Once the custom printing phase is completed, your order will be shipped globally using dependable, trackable carrier services. Estimated transit times begin after the 3-5 business day production phase is completed:
  • Domestic Shipping (United States): Estimated 3 to 7 business days in transit once shipped.
  • International Shipping: Estimated 8 to 15 business days in transit depending on the destination country and local customs protocols.
  • APO / FPO / DPO Delivery: Military and diplomatic addresses are supported exclusively via the US Postal Service (USPS). Ground or express commercial shipping methods are unavailable for these addresses.
All transit times are estimates provided by postal carriers and are not legally guaranteed.
3. ORDER TRACKING & FULFILLMENT
As soon as our printing facility prints your book and generates a carrier shipping label, an automated fulfillment email containing your tracking number will be sent to the email address you provided at checkout. Please allow up to 48 business hours from receipt of the email for tracking progress to update online.
4. ADDRESS AMENDMENTS & CANCELLATIONS
Because our printing queues are fully automated to begin shortly after purchase, the window to correct an address error or request an adjustment is limited.
  • If you notice a typo in your shipping address, contact us at [INSERT YOUR BUSINESS EMAIL HERE] immediately.
  • Once an order enters the physical "Printing" or "Shipped" status at the manufacturing facility, we can no longer edit the shipping label, alter the destination, or cancel the order.
  • We are not financially liable for items delivered incorrectly due to invalid or incomplete customer-entered addresses.
5. CUSTOMS, DUTIES, AND IMPORT FEES
For international shipments crossing customs boundaries, the recipient is the importer of record. You may be subject to local import duties, customs clearance fees, or VAT levied by your country's customs office upon arrival. We do not collect these charges at checkout and are not responsible for paying them.